The Best Southwest Cities Professional Development Program Certificate Programs
There are four certificates offered through the Best Southwest Cities Development Program. In addition, regular continuing education courses are also available. Participants in the program can earn certificates in leadership, supervision, management, customer service and continuing education.
Certificates Offered:
| MANAGEMENT |
Diversity from the Management Perspective
Building Teams
Interpersonal Skills/Emotional Intelligence
Problem Solving/Decision Making
Strategic Planning
Mediation for Mangers
Media Relations
Reports and Procedures |
| SUPERVISION |
Now That I'm a Supervisor - Basic Supervisory Skills
Employment Law
Principles of Public Service
Interviewing and Hiring
Managing Performance/Discipline
Effective Interpersonal Communication
Conflict Resolution
Supervisory Ethics |
| COMPLIANCE CLASSES |
Diversity - '08 & '11
Harassment/Hostile Work Environment - '09 & '12
Drugs and Alcohol - '7 & '10
Workplace Violence - '07 & '10 & '13
Employment Law Updates - as needed
Defensive Driving - as needed
Customer Service - as needed |